frequently asked questions

Consumers

The contents of all of our gel packs are nontoxic and should not be harmful if ingested in small quantities. However, if you have any concerns we recommend you contact your doctor, veterinarian or local poison control center immediately. 

Please see our Disposal Instructions page for specific information about each product.

Enviro Ice is the only ice pack available which also recycles as plant food when mixed with tap water.

You can find detailed instructions for how to use Enviro Ice as plant food on our Disposal Instructions page or see how the plant food works on our Enviro Ice page.

No. Gel packs you receive in shipments are specially formulated for commercial use, and stay cold too long for safe application to the body. Please talk to your doctor or practitioner about our line of physical therapy products, which are the best choice for both cold and hot therapeutic treatments at home.

We recommend contacting the doctor or practitioner from whom you originally received the product.  If this is not possible, please contact us and we can help you find a distributor. 

trusted when  
COLD 
Sustainability 
Accuracy 
matters

Discover our products

Whatever your priority, our extensive catalog has reliable options to match.

Glacier Ice - Meal Kit Freezer Packs

Trusted When Cold Matters

Backed by decades of performance, our GlacierTemp cold packs and foam bricks offer a range of price points and features for shipping needs that require +30°F formulations.

Enviro Ice - Dry Ice Alternative

Trusted When Sustainability Matters

Leading the industry in energy efficiency, environmental safety and recyclability, TerraTemp packs offer a sustainable choice with no compromises.

CuraTemp - Freezer Packs for Temperature Accuracy

Trusted When Accuracy Matters

Specially formulated to maintain precise eutectic points, CuraTemp packs ensure accurate control for products that require specific temperature excursions.

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